Michael Dering has over 25 years of experience in the technology industry in the Mid-Atlantic and Silicon Valley markets. Most recently, Michael was President and CEO of ServiceBench, Inc., a privately-held SaaS business focused on optimizing the delivery of post-sale service by integrating the service supply chain to increase customer satisfaction and reduce costs. ServiceBench was sold to NEW Inc.
Prior to ServiceBench, Michael served as President and CEO of CrossAccess Corporation, a multi-national venture-funded software infrastructure company that focuses on integrating corporate business functions with new e-business applications. CrossAccess was sold to IBM 2002. Prior to joining CrossAccess, Michael served as president and CEO of two publicly traded Bell & Howell companies. Under Michael’s leadership, Bell & Howell Mail and Messaging Technologies (MMT) doubled its profits and grew its revenue to $500 million while cultivating a broad customer base that included telecommunications carriers. At Bell & Howell Publishing Services (PSC), Michael launched its European operation and implemented a focused sales program that resulted in increased market share. Previously, Michael had a 20-year career at TAB Products Company, a $170 million publicly traded manufacturer of information storage and retrieval solutions for office environments. He initially served in a variety of sales and marketing positions, and, in his last five years, was TAB’s president and CEO, helping turn around the company and making it the dominant industry leader.
Michael received a Bachelor of Science degree in Business Administration and Computer Science from the University of Maryland.